Microsoft Business Solutions CRM
Develop profitable customer relationships through lead and opportunity
management, incident management, a searchable knowledgebase, and
reporting tools with Microsoft Business Solutions CRM modules. Built
using Microsoft .NET-connected technologies, Microsoft CRM is easy to
deploy, integrate, and customize.
Designed for maximum flexibility, Microsoft CRM can be molded to meet specific
organizational needs. The user interface, data schema, and business processes
all can be modified using tools provided with the solution. Microsoft CRM is a
.NET-connected scalable solution, which enables you to build new functionality
into the application and integrate with business systems and Web services.